The WNBA reported a 500% increase in app subscriptions after a major platform update, but Android users faced widespread complaints about bugs and crashes. Google Play ratings for the app plummeted from 4.54 to 2.71, with 1-star reviews surging to 42%. WNBA officials acknowledged early challenges but stated most issues have been resolved. The update aimed to enhance fan engagement but sparked backlash over technical flaws.
WNBA App Subscriptions Surge 500% Amid User Complaints Over App Issues
Rapid growth in subscriptions contrasts with user frustration over app bugs and performance problems.
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